ANALYSIS OF NURSING COMPLIANCE IN THE IMPLEMENTATION OF STANDARD OPERATING PROCEDURE (SOPs) FOR THE MANAGEMENT OF EMERGENCY PATIENTS

Abstract

Nurse compliance with Standard Operating Procedures (SOPs) is essential to ensure patient safety and improve the quality of emergency care. This study aimed to describe nurse compliance with the implementation of SOPs for emergency patient management at RSI Sakinah Mojokerto and RSUD Sumberglagah Mojokerto. A descriptive observational study with a quantitative approach was conducted involving 31 emergency nurses selected using total sampling. Data were collected using an observation checklist based on emergency triage SOPs and analyzed using univariate analysis. The results showed that 25 nurses (80.6%) were compliant, while 6 nurses (19.4%) were non-compliant. Non-compliance was mainly identified in patient classification based on the Emergency Severity Index (ESI), particularly ESI Level 4 and Level 5. Periodic monitoring and evaluation are recommended to improve the consistency of SOP implementation and strengthen patient safety.